A passion for helping people, and leaving the place better than how I found it.
My Work History.
IT Manager, Bolongo Bay Beach Resort, St. Thomas, USVI
System Administrator for all machines in main/detached officesNetwork Administrator of Unifi/Cisco hybrid environment, creating AP mesh across propertyManaged security policies in Active Directory, onboarding new staff, and maintaining best practicesNew product acquisition and configuration, taking inventory of all software needed for a given userFirst point of contact for issues, on call to support even when at home for emergencies
DevOps Engineer, Core Enable, Virginia Beach, VA
Teaching Assistant for online class teaching DevOps practices, Docker, Kubernetes, Node.js, and SwarmFirst point of contact for assistance to 130,000 students covering topics across 3 coursesDeployed containerized applications to cloud servers managed by a container orchestratorSet up CI/CD pipelines using Jenkins to promote a GitOps workflow, automating environment changesManaged and created content for company blog, podcast, newsletter, and YouTube channel
System Administrator, MassMutual, Hampton Roads, VA
Security administration for a variety of machines in a BYOD environment across 4 citiesServer administration to maintain customer records, printer cost centers, and Staff ID dataProvided after hours support during office renovation and move with limited downtimeDesktop support for producers/staff using office technology including cast devices, AV equipment, and tabletsCreated profit analysis for new product acquisition to improve operations and reduce cost